Payment must be made in full before materials can be shipped. The only exception is when a US-based educational institution provides an official order with an order number for an educational rental or purchase.
Orders within the United States must be prepaid by check, money order or credit card (Mastercard, Visa, American Express.) If paying by credit card please make sure that the card is able to cover the invoiced amount. Orders accompanied by an educational institutional purchase order are payable upon receipt.
All orders from outside of the United States (including Canada) must be prepaid in advance of shipment. Payment must be made in US dollars only. A $20 administrative fee is added to all international orders. After EAI receives an order, an invoice will be sent to you for pre-payment.
Please send checks drawn on a US bank or money orders to the Electronic Arts Intermix office. We also accept Visa, Mastercard and American Express credit cards. Transfer information will be sent with your invoice. EAI's invoice number must be noted on the transfer receipt to ensure proper billing credit. After you make a bank transaction, please fax a copy to us. This will avoid delays, as it takes several days for the bank to reflect your transferred funds.
Please note: sales tax will be charged to any institution or individual located in New York State unless tax-exempt status (form ST-119.1) is provided.